Bracell’s operations are compliant with certification standards, the Regulatory Standards of the Brazilian Ministry of Labor and Employment, international protocols, and applicable Brazilian laws and regulations, and are annually audited. All leaders, employees, contractors, and suppliers are required to comply with these standards and regulations, and are trained and assessed to ensure compliance. Details on our management practices are outlined in disclosure GRI 2-24.

Bracell provides formal communication channels for receiving complaints, compliments, and inquiries (learn more in GRI 2-25). These channels are communicated to all stakeholders, both internal and external, across all operations. The relevant telephone numbers and email addresses are also published on Bracell’s website, in our Sustainability Report, and through other communication channels.